How To Cancel Hosting With Other Providers

*The following information is subject to change. We will endeavor to keep this information up-to-date as best as possible.

1. Send a cancellation email including information on the transfer of your domain name i.e transferring away to haimsait. The email must be sent to [email protected] or contact them on 021 200 1201.
2. The request must originate from the email address listed on your account and include your customer code. Cancellation requests originating from an alternative email address will be ignored

Web: 1-grid.com

Email: [email protected]

Live chat & Whatsapp Chat

1. Email a cancellation letter from the account holder with Adept.
2. Make a follow-up call to the cancellations department to ensure that the cancellation request has been received and processed.
3. The transfer ticket must be submitted with the Registrant’s details.

Web: adept.co.za

Email: [email protected] or [email protected]

Tel: +27 86 113 3557

Fax: +27 21 888 6500

1. To cancel your hosting with Afrihost.com you need to browse to Afrihost
2. Log in with your email address and password and follow the cancellation procedure.
3. There will be a 30 day notice period before haimsait may submit the transfer ticket.
4. Make a follow-up call to the cancellations department to ensure that the cancellation request has been received and processed.

Web: Afrihost.com

Tel: +27 11 612 7200

1. Fax a cancellation letter on your company’s letterhead. The letter must be signed by the legal owner of the domain.
2. Fax and email a copy of your ID.
3. Make a follow-up call to the cancellations department to ensure that the cancellation request has been received and processed.

Web: Cybersmart.co.za

Tel: 0861 003 278 or CPT: 021 286 0123 or KZN: 031 286 0123

Fax: +27 21 461 0015

1. Fax and email through a cancellation letter on your company’s letterhead. The fax must be marked for the attention of Cancellations.
2. Include your Account number and email address on the letter.
3. The letter must be signed by the account holder.
4. Make a follow-up call to ensure that the cancellation request has been received and processed.

Web: Voxtelecom.co.za

Email:[email protected]

Tel: +27 87 805 0530

Fax: +27 87 805 5500

1. Email a cancellation letter on your company’s letterhead to both [email protected] and [email protected]
2. Make a follow-up call to ensure that the cancellation request has been received and processed.

Web:Digitaldomainz.com

Email:[email protected] and [email protected]

Tel: +27 861 344482

See:

Transfer my domain away from GoDaddy

Customer Support

1. Send a hosting cancellation email including information on the transfer of your domain name i.e transferring away to haimsait The email must be sent to [email protected].
2. The request must originate from the email address they have on record and include a clearly scanned copy of an identity document i.e. passport, driver's license, or national identity document.
3. Cancellation requests originating from an alternative email address will be ignored.
4. Make a follow-up call to the cancellations department to ensure that the cancellation request has been received and processed.

Web: Host4africa.com

Email:[email protected]

Tel: +27 87 550 1090

Fax: +27 86 680 4123

1. Send a written cancellation notice to [email protected] before the 24th of the month.
2. The email must be sent from the account holder.
3. Once the cancellation has been received by Imaginet the transfer can be submitted.
4. Make a follow-up call to the cancellations department to ensure that the cancellation request has been received and processed.

Web: Imaginet.co.za

Email: [email protected]

Tel: +27 86 111 1101

1. Written notice on or before the 23rd of every month is required. Any cancellation request received after the 23rd of a month will result in a final debit order for the following month
2. The written cancellation notice must be submitted via emailed or fax.
3. Proof of the fax and email sent should be retained in the event of a query.
4. Make a follow-up call to the cancellations department to ensure that the cancellation request has been received and processed.

Web: Voxtelecom.co.za

Email:[email protected]

Tel: +27 86 119 1919

Fax: +27 86 189 8989

1. Fax through a cancellation letter on your company’s letterhead.
2. The letter must be signed by the legal owner of the domain.
3. Make a follow-up call to ensure that the cancellation request has been received and processed.

Web: www.is.co.za

Email: [email protected]

Send an email to request the cancellation of hosting.

The letter must be sent from the sender email address listed on the account at Lantic

Make a follow-up call to the cancellations department to ensure that the cancellation request has been received and processed.

Web: www.voxtelecom.co.za

Email: [email protected]

Tel: +27 12 990 4600

Fax: +27 86 502 2020

1. Phone Mweb Accounts department on 087 701 0555 and inform them of your intention to transfer the domain name to haimsait .
2. A cancellation form will be sent to the domain owner after security questions have been asked.
3. The form has to be completed and sent to the details listed on the form.
4. Once received, Mweb will process the cancellation request.
5. Make a follow-up call to the cancellations department to ensure that the cancellation request has been received and processed.

Web: mweb.co.za

Email:[email protected]

Tel: 087 701 0555

1. Email a cancellation letter on your company’s letterhead.
2. The letter must be signed by the legal owner of the domain.
3. Make a follow-up call to the cancellations department to ensure that the cancellation request has been received and processed.
4. Once the transfer ticket is submitted it is the registrant’s responsibility to accept the ticket.

Web: SAdomain.co.za

Email:[email protected]

Tel: +27 21 565 0018

1. You have to give 1 month’s calendar notice for the cancellation of services and the below steps have to be followed.
2. Log in to the client area
3. Click on the link in the top navigation called ‘Services’
4. Locate the service you want to cancel and click on the view details icon on the right-hand side
5. Click on the button at the bottom of that page called ‘Request Cancellation’
6. Briefly describe your reason for Cancellation
7. Choose Cancellation Type, ‘Immediate’ or ‘End of Billing Period’.
8. Please note that even if you choose Immediately you are still liable for payment till the end of the billing period. Snowball has a 30-day cancellation policy.
9. Select the ‘Request Cancellation’ button
10. Make a follow-up call to the cancellations department to ensure that the cancellation request has been received and processed.

Web: Snowball.co.za

Email:[email protected]

Tel: +27 21 880 2228

Fax: +27 21 880 2229

1. Email or Fax a cancellation letter on your company’s letterhead.
2. The letter must be signed by the legal owner of the domain.
3. Make a follow-up call to the cancellations department to ensure that the cancellation request has been received and processed.

Email:[email protected]

Tel: +27 80 050 0200

Fax: +27 86 030 5305

1. Email a cancellation letter on your company’s letterhead.
2. The letter must be signed by the legal owner of the domain.
3. Make a follow-up call to the cancellations department to ensure that the cancellation request has been received and processed. 

Email:[email protected]

Tel: +27 86 008 8638

1. Cancellations must be processed by using the Customer Service Area on their website.
2. Please note that by default they require notification of non-renewal on or before the 20th of each month. If you do not provide this notice, you will be charged the rate for the next renewal term as stipulated on their product pages.
3. Make a follow-up call to ensure that the cancellation request has been processed successfully.

Web: Webafrica.co.za

Fax: +27 21 413 1111

Tel: 086 000 9500

1. A calendar month’s notification has to be given by the client to cancel the agreement.
2. The cancellation instructions to be followed can be viewed under their terms and conditions point 24
3. Make a follow-up call to 086 166 6555 to ensure that the cancellation request has been received and processed.

Web: Webonline.biz

Email [email protected]

Tel: 087 5501 090

Fax: 0866 801 585