Setup Mobile Device Windows 10

This guide takes you step-by-step through the process of setting up a new email account in Windows 10 – both the Desktop and Mobile versions.

If the Mail account is already set up, but giving errors – then refer to our Troubleshooting guide.

Replace example.com with your domain name

1. Launch Windows Mail

2. Add Account

4. Insert your Email address and Password (forgotten passwords can be reset in konsoleH)

• Click Sign-in 

6. Provide the Account information

• Incoming email server starts with mail. followed by your domain name e.g. mail.example.com*
• Account type is IMAP4
• User name is the full email address
• Password is your mailbox password
• Outgoing (SMTP) mail server starts with smtp. followed by your domain name e.g. smtp.example.com*
• Tick all blocks
• > Sign-in

* Note: In isolated cases mail.domain (e.g. mail.example.com) and smtp.domain won’t work. In these cases you will need to use the server name instead e.g. www34.cpt1.host-h.net. 

Find my server name-send an email to [email protected] to get your server name.